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📄 TERMS & CONDITIONS / TERMS OF USE

Effective Date: 01/08/2025
A.D. Heleni Restaurants Ltd
Trading as: Rigas Pizza & Riganato Greek Grill

1. Acceptance of Terms

By using our services—whether by phone, website, mobile app, social media, or in-store—you agree to be bound by these Terms.

2. Orders and Payments
  • All orders are subject to availability and acceptance.

  • Prices are inclusive of VAT unless otherwise stated.

  • We reserve the right to refuse or cancel any order at our sole discretion.

  • Payment methods include cash, card, or third-party platforms.

3. Delivery & Collection
  • Delivery areas and estimated times are displayed on our ordering platforms and may vary.

  • You are responsible for providing accurate contact and delivery information.

  • If delivery is unsuccessful due to incorrect details, a charge may still apply.

4. Refunds & Complaints
  • If there is an issue with your order, contact us within 24 hours.

  • Refunds or replacements are provided at our discretion.

  • Allergen and dietary information is available upon request. It is your responsibility to inform us of any allergies.

5. Intellectual Property

All content on our platforms (logos, menus, text, images) is the property of Blue Cray Ltd and may not be copied or reproduced without permission.

6. User Conduct

You agree not to misuse our services (e.g., by submitting false orders, using offensive language toward staff, or attempting to hack our platforms).

7. Privacy

By placing an order, you agree to our Privacy Policy, including our right to store and use your data for service, communication, and marketing purposes, unless you opt out.

8. Changes to Terms

We reserve the right to change these Terms at any time. Updates will be posted online or communicated through other platforms.

Let me know if you'd like these turned into a downloadable PDF or tailored further for online display (e.g., app or website format).

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