🔒 PRIVACY POLICY
Effective Date: 01/08/2025
A.D. Heleni Restaurants Ltd
Trading as: Rigas Pizza & Riganato Greek Grill
1. Introduction
At A.D. Heleni Restaurants Ltd ("we", "our", "us"), we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data.
2. What Information We Collect
We may collect and store the following types of personal information when you place an order or interact with us via:
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Telephone
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Website
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Mobile App
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Social Media (including Facebook, Instagram, etc.)
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In-person ordering
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Delivery platforms (e.g. Foody, Wolt, Bolt)
Collected Data may include:
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Full Name
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Delivery Address
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Telephone Number
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Email Address
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Order Details
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Payment Method (note: we do not store card details unless processed via third-party secure gateways)
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Communication records (e.g., messages or complaints)
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3. How We Use Your Information
We use your information to:
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Process orders and deliver food
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Contact you regarding your order or support request
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Send promotional offers (if you have opted in)
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Improve our services and user experience
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Maintain records for legal or regulatory compliance
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4. Sharing Your Information
We do not sell or rent your data. We may share your data with:
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Delivery partners and drivers
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IT and marketing service providers
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Payment processors
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Authorities if required by law
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5. Your Data Rights
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Withdraw consent for marketing at any time
To exercise these rights, email us at info@adheleni.com.
6. Security
We implement appropriate measures to protect your data from loss, misuse, and unauthorized access. However, no system is 100% secure.
7. Retention
We retain your data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.
8. Updates
We may update this policy from time to time. Changes will be posted on our website or communicated via other channels.
